Toffee Factory is a fully serviced workspace and provides a professional reception service to all visitors and clients arriving at the building.


The reception service is a vital part of Toffee Factory’s service offer. Open 8.30am to 5.30pm Monday to Friday, the team provides a friendly and professional greeting to everyone who arrives at Toffee Factory. Whether you are a sole trader or a 20 person company, the team will help create a great working environment.


With a state of the art telephone system, Toffee Factory can provide you with advanced features normally only available within large blue-chip companies. Key features include: call transfer, advanced call forwarding and digital voicemail. The system offers excellent value for money and a professional, business standard phone system for the cost of a standard business line and handset.


With a 1Gbps synchronous fibre connection provided into the building, companies can purchase a standard, shared service or dedicated un-contended bandwidth to meet the needs of their business. This can be permanent, temporary or on a burst-through basis to allow occasional high bandwidth requirements, massively reducing the overall costs of bringing superfast broadband to every business based at Toffee Factory. Not only this, Toffee Factory connectivity provides resilient connectivity, a UPS to protect against power failures and 24/7/365 monitoring.

Bureau Services

Toffee Factory can provide a range of additional services including printing, photocopying, scanning, postal collection, franked mail service including special delivery and recorded delivery items. Office cleaning services can also be arranged.

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what our clients say:

'We love working with the Toffee Factory and their excellent team. The space is brilliantly designed by Xsite Architecture to nurture creativity and features furniture and prints by a number of Northern designers we work with on the Northern Design Festival. We have done pop up design events at the Toffee Factory during Open Studios and are using the space for our partner events with the Crafts Council.'  

Karen Nairstone – Director, Design EventNE